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Sify for Global Capability Centers: Scalable, Secure, and Future-Ready IT Infrastructure

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Executive Summary

The Global Capability Center (GCC) industry in India is experiencing rapid expansion. As of December 2024, India hosts over 1,950 Global Capability Centers (GCCs). Projections indicate that this number is expected to surpass 2,500 within the next 3-4 years.

On average, 10-12 new GCCs are established each quarter.

The three main requirements in the futuristic GCC are

  1. Elevating Value with innovation: GCCs are leveraging emerging tech to redefine their roles
  2. Transforming User Experience: GCCs are leveraging emerging tech to enhance user experiences by providing immersive interactions, seamless collaboration and personalized services.
  3. Optimizing transaction delivery: GCC are embracing automation, digitization and self service solutions to increase efficiency and reduce costs.

GCCs are moving into strategic value creation instead of just being tactical support.

This momentum highlights the need for scalable, secure, and future-ready IT infrastructure. Sify is strategically positioned to support this growth by offering an integrated suite of network, data center, cloud, security, and managed services designed specifically for GCCs.

Sify provides Global Capability Centers (GCCs) and Global Delivery Centers (GDCs) with an unparalleled, integrated solution that combines hyperscale data centers and robust network infrastructure to drive digital transformation at scale. Leveraging over two decades of expertise, Sify delivers secure, scalable, and future – ready infrastructure, empowering GCCs and GDCs to operate with optimized performance, seamless global connectivity, and uncompromising security.

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Sify’s Value Proposition: A Unified Infrastructure Solution for GCCs

Key Differentiators:

Hyperscale, AI-Ready Data Centers

  • – 14+ data centers with a growing IT power capacity of 227 MW (scaling to 407+ MW by 2025).
  • – AI/ML-driven operational models ensuring 100% uptime.
  • – Designed to support high-density workloads and cloud-first strategies.

High-Performance Network Infrastructure

  • – Carrier-neutral, hyperconnected backbone ensures low-latency, high-bandwidth interconnectivity.
  • – Multi-cloud connectivity with AWS, Azure, Oracle, Google Cloud.
  • – “One Pipe, Multiple Services” model integrates private, public, and hybrid network solutions.

Resilience & Security for Critical Operations

  • – 10-layer security framework with biometric access, AI-driven surveillance, and K8-rated perimeter protection.
  • – Regulatory compliance with PCI DSS, SOC 2, ISO 27001 to meet global data security mandates.

Sustainability & ESG Commitment

  • – 231 MW of contracted renewable energy to support GCC sustainability goals.
  • – Carbon neutrality goal by 2030 (RE100 initiative).
  • – Smart power and cooling optimization for an energy-efficient data center ecosystem.

End-to-End Digital Transformation & Managed Services

  • – Single-point accountability across data center, network, security, and cloud services.
  • – AI-driven predictive maintenance and automation to ensure operational efficiency.
  • – Industry-leading customer support and service reliability.

Operational Excellence with AI/ML

  • – AI/ML-led operational management ensures 100% uptime, optimized resource utilization.
  • – Predictive maintenance.
  • – Power efficiency, and advanced cooling methodologies.

The Sify Advantage

With over 25 years of expertise and 10,000+ enterprise clients, Sify provides future-ready IT infrastructure that empowers GCCs to scale, innovate, and lead in the global market.

Partner with Sify to accelerate your GCC’s digital transformation journey.