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NOC Spotlight

Simplifying monitoring and management through industry-leading tools, processes, and integrated skillsets

The need to leverage multiple network service providers, the distributed nature of application hosting and end-users, the move away from on-premise setups to co-located data centers/ public clouds, and the rise in consumption of applications on SaaS models have increased the complexity of the overall network architecture.

Sify simplifies the complexities of monitoring and management of the network with its robust global Network Operations Center (NOC) services. Sify manages the customers’ as-is, end-to-end network architecture, providing 24X7 monitoring of links, undertaking incident management, and ensuring unified, enterprise-grade SLA management across multiple service provider networks.​

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Highlights

Connectivity-centric to App centric

Discover, understand needs and manage performance

Cloud Enablement

Facilitate & manage performance

Difficult to simplified operations

Automation, programmability, consolidation and agility

Inflexible to Flexible

Hybrid WAN, Topologies, Physical/ Virtual convergence

Visibility & Analytics

Behaviours, Trends and feedback loops

Security

Cloud perimeter branch and user security

Managed services to drive efficiencies, lead engagements through insights and value beyond cost economics

Managed services to drive efficiencies,lead engagements through insights

Key Services

Captive on-prem NOC

Dedicated resources for customer NOC operations within Sify GNOC and dedicated on-premises NOC setup for customers

Shared NOC

Proactive network monitoring & reporting (PNMR) and Proactive network monitoring & management (PNMM)

Hybrid NOC

Shared global NOC backed by minimal on-premises resources

Components of NOC Services

Components of NOC Services

Engagement Models

network operation out sourcing

Network Operations Outsourcing
  • Operations Transition from existing managed services provider to Sify
  • Advanced NOC Services
  • SLA Management
  • Vendor Management
  • AMC Management

network consolidation

Network Consolidation & Operations Outsourcing
  • Network study & assessment
  • Service provider consolidation (Including Sify’s participation)
  • Performance Management and optimization
  • CPE Management (with or without AMC)

Network Transformation &

Network Transformation & Operations
  • Network redesign/ reengineering
  • Software defined network deployment

Why customers choose Sify

Industry experience

We are highly experienced in running complex mission-critical networks for over 20 years

Deep engagement with OEMs

Our partnership with technology OEMs as carrier, integrator, managed services provider and user makes us a one-stop network solutions provider

Project implementation expertise

We are experienced in large network integration projects with multi-service provider and hybrid cloud environments

Network-agnostic managed services

We offer managed services to all service provider networks through collaborative relationship with other providers

Extensive operations support

We have dedicated a significant number of resources for our field services and customer support​