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Sify Technologies - Keeping you ahead

Unified communication

Unleash the Power of Unified Communications and Collaboration with Sify Technologies

Empower Teamwork and Innovation with Sify Technologies’ Unified Communication and Collaboration Services

Enterprises still use diverse legacy collaboration and communication tools, which are difficult to manage or integrate with various systems. They often fail to effectively provide a seamless user experience to the employees and the customers beyond the enterprise network. Integrated multimedia communication and collaboration, anywhere and from any device, increases the flexibility and productivity of the users multi-fold.

Sify offers integrated cloud-based and AI-enabled collaboration services and solutions for businesses to boost flexibility and productivity. We work with the customers closely to identify multimedia communication and collaboration needs across the domains of voice, text, and video in real-time to create unparalleled digital experiences. Our pay-as-you-go and other flexible service models reduce the TCO considerably for a secure, integrated solution.

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Unified Communications and Collaboration

Our Service offerings

UCaaS
Transform and enrich user experience and enable them to embrace the new hybrid way of working through integrated cloud-based smart communication and collaboration tools and meeting room solutions.
CCaaS
Upgrade the contact center to an integrated solution covering all the digital channels – chat, WebRTC, messaging, social media, email and the voice medium augmented by call recording as-a-service, intelligent chatbots and AI-based voice-to-chat transcription as an integral part of the digital transformation journey.
CPaaS
Embed real-time communication and collaboration features into your applications and services using Sify's cloud-based communication platform to add voice, video, and messaging features in fit-for-purpose flexible business models.
Integrate PSTN Calls with MS Teams
Use the MS Teams solution for normal PSTN calling, either domestic or international, enabling gradual seamless migration to cloud PBX using Sify’s expertise in Session Border Controller solutions.

Why
customers
choose Sify

Sify has its own international and national long-distance licenses and 15+ years of experience in managing a global voice network and interconnects with all major carriers across the globe.

Flexible commercial models with subscriptions for most of the services reduce financial stress on organizations.

FAQs

What are Unified Communication and Collaboration (UCC) services?

Unified Communication and Collaboration (UCC) services integrate various communication tools and platforms, such as voice, video, messaging, and collaboration applications, into a cohesive system that enhances productivity and facilitates seamless interaction among users.

How can UCC services benefit my organization?

UCC services can improve communication efficiency, reduce operational costs, enhance collaboration among teams, support remote work, and boost overall productivity by providing a unified platform for all communication needs.

What types of tools are included in UCC services?

UCC services typically include tools such as VoIP (Voice over Internet Protocol), video conferencing, instant messaging, email, file sharing, and project management applications, all designed to streamline communication and collaborative efforts.

Are UCC services scalable for growing businesses?

Yes, UCC services are highly scalable, allowing businesses to adjust their communication capabilities as they grow.Organizations can easily add or modify services to meet changing needs without significant disruptions.

What security measures are in place for UCC services?

UCC services implement various security measures, including encryption, secure access controls, regular security audits, and compliance with industry standards to protect sensitive information and ensure secure communication between users.