Gain real-time control over secondary sales, distributor operations, and channel execution with ForumNXT
Download Spotlight Paper “Revolutionize Your Distribution Network with ForumNXT, Sify's Channel Execution Platform
Maximize growth through distribution visibility and channel execution
Increased technology adoption has given rise to customers demanding anytime, anywhere product availability. Raw materials and product inventory have to be constantly re-examined to reduce the risk of supply chain disruption. To overcome these challenges and drive growth, organizations need to realign their SCM strategy, underpinned by the right technology.
Imagine having a platform that seamlessly connects every aspect of your supply chain. From suppliers to distributors and retailers to end-consumers, Sify’s Retail Intelligence Solution, ForumNXT, ensures that every link in the chain is synchronized for maximum efficiency and speed. ForumNXT automates secondary sales processes to integrate their supply chain to maximize sales volumes. Organizations can now plan their GTM faster with actionable insights and real-time visibility across their forward and backward supply chain ecosystem.
ForumNXT solution suite
ForumNXT
Intelligent core platform for corporate-distributor operations
- Real-time ERP sync (SAP, Oracle, Tally)
- Centralized master management (SKUs, schemes, distributors)
- Configurable approval workflows (claims, schemes)
- Live GPS tracking + beat compliance
- Dynamic dashboards (sales, inventory, collections)
- Hierarchical role-based security
- Automated stock norms + MOQ enforcement
- Export-ready tax reports
- Single source of truth at enterprise scale
FieldNXT
Mobile app for distributor sales teams
- GPS-verified attendance + route tracking
- Secondary orders with scheme discounts
- Real-time retailer inventory visibility
- Market returns with SKU granularity
- Instant collections + geo-verification
- Gamification (leaderboards, badges)
- Real-time dashboards (targets vs achievement)
- Joint visits + survey execution
- 35% less paperwork, 50% faster reconciliation
CommandNXT
Company manager oversight of field operations
- Live monitoring of DSR + CSLM teams
- Primary/secondary order management
- Retailer-specific pricing + approvals
- Joint market visits + activity planning
- Inventory + ARS tracking
- Target monitoring + performance benchmarking
- Hierarchy-driven insights
- Dynamic approval workflows
- Complete visibility across all territories
OutletNXT
Self-service app for retailers
- Smart orders with live stock visibility
- Top-selling SKU recommendations
- Repeat orders + favorites list
- Scheme optimization (slab discounts)
- New product discovery
- Alternative SKU suggestions
- Live order tracking
- Two-way communication + feedback
DeliveryNXT
Last-mile delivery optimization
- Map-based route navigation
- Tabbed invoice lists + instructions
- Proof-of-delivery barcode scanning
- Line-item returns before delivery
- GST-compliant documentation
- Real-time ForumNXT sync
- Route optimization (time + fuel)
- Batch/expiry tracking
- Digital accuracy end-to-end
RewardNXT
Intelligent loyalty automation
- Points engine for purchases + engagement
- Tiered programs + auto-progression
- Real-time points balance in OutletNXT
- Configurable redemption rules
- Gamification (badges, leaderboards)
- Personalized offers by tier
- Cross-promotion capabilities
- ROI analytics dashboard
- Higher retention through engagement
SmartLedgerNXT
Bidirectional Tally synchronization
- Auto invoice extraction + posting
- Orders, returns, collections sync
- Master data sync (customers, items)
- E-invoicing + e-way bills
- Multi-company Tally support
- Bank reconciliation export
- Inventory reconciliation
- Tax reports + statutory returns
- Eliminates manual accounting
LiteNXT
Essential ForumNXT for SMBs
- Core order + invoicing
- Simplified master management
- Basic scheme application
- Collections tracking
- Essential dashboards
- FieldNXT mobile compatibility
- Simplified Tally integration
- Multi-warehouse support
- Easy onboarding + upgrade path
ForumInsightsAI
AI-powered business intelligence
- Role-based dashboards (CEO to field)
- Predictive demand forecasting
- AI route optimization
- Real-time anomaly alerts
- Customer profitability analysis
- Territory benchmarking
- Scheme ROI measurement
- Live sales heatmaps
- Actionable insights instantly
Unified distribution and channel operations
AI-powered platform capabilities and value-added services
FNXT AI Merchandising
- – Improve retail execution with stronger outlet visibility, better execution tracking, and more responsive merchandising decisions
- – Use real-time field and channel data to improve product availability, shelf presence, and promotional effectiveness
- – Align execution more closely with market demand and channel priorities
FNXT AI Beat Optimization
- – Improve route and beat efficiency across field and distributor operations
- – Support faster order cycles, better territory execution, and improved service levels
- – Drive higher productivity, lower execution gaps, and better channel responsiveness
FNXT AI Trade Promotion
- – Digitize scheme execution and trade promotion control
- – Plan, execute, and monitor promotions with better accuracy and measurable outcomes
- – Reduce leakage, improve visibility, and strengthen commercial discipline across the channel
3rd-party integration
- – Integrates with SAP, Oracle, Tally, and other ERP environments to unify transactions, masters, and reporting
- -Enable timely synchronization and more accurate downstream visibility
- -Reduce manual reconciliation and improve operational continuity
Gamification
- – Transform mundane tasks into engaging activities
- – Boost user motivation, drive performance, and create a dynamic work environment
- – Introduce game elements into daily operations, fostering a culture of productivity and achievement
AI/ML integration
- – Strengthen DMS operations with AI-led automation, smart assistance, and faster exception handling
- – Enable instant communication with distributors, retailers and customers through value-added services driven by AI/ML technologies integrated into WhatsApp
Explore the full ForumNXT solution portfolio
Looking for a deeper view of modules, workflows, and solution capabilities? Explore all ForumNXT variants on this page, including distribution management, field execution, AI-led analytics, ERP connectors, and advanced automation capabilities.
Tracking TA & DA expenses of distributor salesmen and managing claim settlements
Tally as the primary system, with data exchange through the connector, presented as informative reports and dashboards
Automated stock allocation using three different algorithms within the DMS
Integrating schemes and incentives into primary order processes to enhance sales strategies
Customer success stories
Improving the distribution efficiency of Petroleum products considerably
Project Objective The objective was to manage distributor operations efficiently, ensuring coordination between central and regional offices, and automating performance tracking and reporting. Project
Improving the distribution efficiency of Petroleum products considerably
Project Objective The objective was to address inventory management challenges, inefficient supply chain operations, lack of real-time data visibility, and manual processes leading to errors and ineff
Enhancing the sales growth of a global biopharma company significantly
Project Objective The objective was to ensure regulatory compliance, manage a complex supply chain, maintain product quality and traceability, and optimize inventory and distribution processes. Projec
Raising the operational efficiency of FMCG distribution substantially
Project Objective The objective was to enhance the efficiency, visibility, and control of the distribution operations for the clients, leading to improved profitability, customer satisfaction, and a c
Hear from Our Customers
Why
customers
choose us
Over 21+ years of experience in the market with 30,000+ deployments in 545 Indian cities and towns
Integrated solution for dealer management, smart field force and retail management
Easy-to-use cloud-based solution available on pay-per-user model
Integration capabilities with legacy enterprise resource planning (ERP) solutions
Enhanced profitability by integrating distributors’ operations with organizations’ processes
