Managed services on canonical model secures higher uptime, enhanced visibility and customer delight for billion-dollar chemical manufacturer
Project Objective
Enhance the client’s IT Services and jointly work towards meeting the business dynamics and challenges of IT Service Organization.
Project Model
Services model
Sify’s Uniqueness
Integrated value proposition:
- Support this customer with our strong management & monitoring toolsets, service-catalogue-based delivery for Data Center, Disaster Recovery Services, Network, Security, Service Desk & End-User Services.
Integrated Value and Outcome
Deliver comprehensive managed services on a canonical model modeled into a service catalog and outcomes linked payments
- Seamless service transition to Sify Managed Services
- Manage DC, DR, Network, Security, End-User Services.
- Savings in telecom bills through Network Assessment Services
- Cost reduction by migrating on-premise DC to Sify DC
- Improved DR Services levels by Sify DRaaS Services
- Cost reduction in Managed Services by improving productivity and reducing costs with hybrid Managed Services
- Continuous improvement in IT Services reliability and scalability leveraging Sify hybrid cloud platform
Value for client
Higher uptime of service levels, improvement in customer delight, service dashboard providing a view on the IT services, state-of-the-art tools, process and procedures, secure application access through BYOD platform, Reduced cost of DC operations and improved uptime of Infrastructure.
Published on: 28 July 2023
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