Project Objective

The objective was to enhance the efficiency, visibility, and control of the distribution operations for the clients, leading to improved profitability, customer satisfaction, and a competitive advantage in the market.

Project Model

Sify implemented the ForumNXT solution at 870+ distributor sites across India and SFA for 3600+ field force. The solution integrated with JDE for Master Data Management and centralized support for distributor and corporate user training, change management, and continuing support model.

Sify’s Uniqueness

Sify’s ForumNXT solution automated secondary sales processes, integrated supply chains, and provided real-time visibility and actionable insights, enabling faster GTM planning.

Integrated Value and Outcome

Sify’s ForumNXT solution provided:

Enhanced visibility of storage and stocks across the supply chain.
Improved productivity through data gathering over an online integrated platform.
Increased profitability by integrating distributor operations with the organization’s processes.
Enriched coordination by providing a medium to communicate with the distributor community.
Ensured swiftness for schemes and claims, resulting in a more agile supply chain.
Automated processes for target setting and incentive calculations.
Fully integrated POSM tracking module.
Enabled 100% monitoring of products, brands, and scheme performance.

Value for client

Sify’s ForumNXT helped the clients achieve a 25% increase in sales growth by enhancing efficiency, visibility, and control of distribution operations, leading to improved profitability and customer satisfaction.