Speaker:

Prashant Singh, Director – IT & CIO, Max Healthcare

Series:

Infinit Loop: Sify Podcast Series

Episode Summary:

In Episode 4 of Infinit Loop: Sify Podcast Series, we speak with Prashant Singh, Director – IT & CIO at Max Healthcare, about how technology is transforming the healthcare ecosystem from the ground up.

This episode explores how healthcare IT has evolved from a backend enabler to a strategic function at the frontline of patient care. Prashant shares leadership lessons from building robust digital infrastructure in both greenfield (new) and brownfield (legacy) hospital settings, highlighting the distinct challenges of each approach.

We delve into the critical priorities for today’s healthcare CIOs: building secure, scalable, and compliant digital systems that are centered on patient needs. The conversation showcases the real-world digital initiatives that are driving change at Max Healthcare—from electronic health records and connected ICUs to disaster recovery and patient portals.

The episode also focuses on leading successful change management across diverse teams of doctors, nurses, and administrators, ensuring technology adoption is both effective and empathetic. Looking ahead, Prashant shares his vision for the future of healthcare IT in India, touching on AI, cloud, predictive analytics, and the ongoing evolution of patient experience.

Whether you are a healthcare leader, technology decision-maker, or digital transformation enthusiast, this episode offers first-hand insights and actionable lessons on driving sustainable innovation in healthcare.