Success Stories

Data Center Hosting and Disaster Recovery Services Bring High Availability, Security and Simplify Operations at Major Bank

A proficient service delivery with operations support and a single point of contact for infrastructure hosting and management of the hosted disaster recovery solution

The Company

The public sector bank is headquartered in Mangalore with a presence across India that includes 8,000 functional units with 2200 branches and 1800+ ATMs. This financial institution offers credit and is one of the first banks to adopt 100% core banking solutions in India. The bank has 12,465 employees and generates revenues of over 3,44,412 crores per annum.

The Challenge

  • Star WhiteTo offer collocation facilities for the bank along with a disaster recovery site in Mumbai, in line with the Reserve Bank of India’s rules and regulations
  • Star WhiteThe Data Center facility had to be highly available, scalable and secure
  • Star WhiteThe bank required a single point of contact for infrastructure hosting and management of the hosted disaster recovery solution
  • Star WhiteThe bank also required proficient service delivery with full support services

Sify Solution

  • Star BlackCustomized solution based approach and competitive price
  • Star BlackKnocked out competition through high technical rating and security standards.
  • Star BlackAccount level mapping upto General manager / Executive Director, to ease the comfort grip over customer accounts.
  • Star Black1500 sq ft rack space with 136KW of power to host the disaster recovery site during the 5-year contract
  • Star BlackSeating space & store room facilities

Business Benefits

  • Star WhiteHigh availability of hosted applications through 100% uptime and SLA commitments for the Data Center environment
  • Star WhiteHigh security standards and quality ensured better efficiencies
  • Star WhiteData Center infrastructure and facilities, comply with concurrently maintainable standards
  • Star WhiteCustomized operational excellence in Data Center management.

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