Sify’s forum dealer management solution with its mobile Smart Field Force application achieved an inventory accuracy level of 95% for the company’s stationery products division
The Company
The company's education and stationery Products business is a leader in its market segment, the largest stationery product brand in India. The business generates annual revenues of 1,300 crore
Business Challenge
No synchronization between distributor’s system and corporate ERP system- No visibility into secondary sales and stock data.
- Inaccuracy in demand planning.
- Frequent out-of-stock scenarios reduced the profitability of special promotions
- Determining liabilities was difficult due to the existence of numerous, different planning spread sheets
- Report generation was time-consuming and often inaccurate
Sify Solution
Implementation of a comprehensive sales and distribution solution- Forum dealer management solution using the Smart Field Force mobile application was implemented for 100 distributors scalable to 300 over a period of time
- 100% web-based solution
Business Benefits
- 100% user adoption lead to increased operational efficiencies
- Record inventory of 95% was achieved
- Seamless flow of data between SAP, a data management system, distributor invoicing systems and handheld devices
- Uniform, accurate and timely MIS reporting
