A proficient service delivery with operations support and a single point of contact for infrastructure hosting and management of the hosted disaster recovery solution
The Company
The public sector bank is headquartered in Mangalore with a presence across India that includes 8,000 functional units with 2200 branches and 1800+ ATMs. This financial institution offers credit and is one of the first banks to adopt 100% core banking solutions in India. The bank has 12,465 employees and generates revenues of over 3,44,412 crores per annum.
The Challenge
To offer collocation facilities for the bank along with a disaster recovery site in Mumbai, in line with the Reserve Bank of India’s rules and regulations
The data center facility had to be highly available, scalable and secure
The bank required a single point of contact for infrastructure hosting and management of the hosted disaster recovery solution
The bank also required proficient service delivery with full support services
Sify Solution
Customized solution based approach and competitive price
Knocked out competition through high technical rating and security standards.
Account level mapping upto General manager / Executive Director, to ease the comfort grip over customer accounts.
1500 sq ft rack space with 136KW of power to host the disaster recovery site during the 5-year contract
Seating space & store room facilities
Business Benefits
High availability of hosted applications through 100% uptime and SLA commitments for the data center environment
High security standards and quality ensured better efficiencies
Data center infrastructure and facilities, comply with concurrently maintainable standards
Customized operational excellence in data center management.