Success Stories


Implemented a sales Automation Solution for a Storage Battery Manufacturer in India with an On-premise Model of Sify’s Forum Nxt

A browser-based, integrated SAP solution for master data management, providing transparency and visibility of data in the supply chain

The Company

In India, the company sells its products under four brands. The brands command a market share of 72% of the automotive OEM market and 70% in retail.

Business Challenge

  • Star WhiteThe company has a distribution network with over 4000 dealer outlets
  • Star WhiteThese outlets are supported by 4 regional offices and 28 branch offices which were tracked manually
  • Star WhitePrimary sales were logged in the SAP application with no integration with systems for distributors
  • Star WhiteLack of stock visibility beyond distributors

Sify Solution

  • Star BlackAn on premise model of Forum Nxt has been installed at the corporate office and implemented at distributor sites for sales, purchasing, van sales, payments, collections and warranty management, with product serial number tracking
  • Star BlackIntegrated with SAP for master data management
  • Star BlackProvided training for distributors and corporate users
  • Star BlackBrowser-based solution with 1500 licenses

Business Benefits

  • Star WhiteInformation flow and transparency of data for forward supply chain
  • Star WhiteEnhanced India-wide customer service with product serial number tracking and warranty management services
  • Star WhiteMIS and reporting.

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