Success Stories


Optimized Inventory Process & Reduced Costs with new Systems and ERP Integration for Giant Pharmaceutical Company

Forum solution offered a significant reduction in resource costs for systems management and optimized process efficiency for higher profitability

The Company

The company is one of the world’s top four pharmaceutical Companies in the consumer healthcare business

Business Challenge

  • Star WhiteManual process for scheme and claim management was inefficient and costly
  • Star WhiteNo data integration between JD Edwards at the head office (HO) and systems at distributor sites.
  • Star WhiteNo traceability of stocks at distributor locations

Sify Solution

  • Star BlackImplemented Forum at 840 distributor sites across India
  • Star BlackIntegrated with JD Edwards and homegrown pricing module for master data management
  • Star BlackProvided distributor and corporate user training for change management and continuing support
  • Star BlackInterface with hand-held terminals for salesforce order capturing

Business Benefits

  • Star WhiteReduction of lead time for information flow from weeks to a single day
  • Star WhiteClaim settlement reduced from 120 days to 10 days
  • Star White100% monitoring of products, brands and scheme performance
  • Star WhiteSignificant reduction in hardware and resource costs for systems management
  • Star WhiteOptimized inventory levels

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