{"id":7787,"date":"2022-07-27T09:37:27","date_gmt":"2022-07-27T09:37:27","guid":{"rendered":"https:\/\/www.sifytechnologies.com\/?p=7787"},"modified":"2022-09-26T05:05:49","modified_gmt":"2022-09-26T05:05:49","slug":"end-to-end-solution-for-noc-automation","status":"publish","type":"post","link":"http:\/\/www.sifytechnologies.com\/europe\/success-stories\/end-to-end-solution-for-noc-automation\/","title":{"rendered":"End-to-end solution for\u00a0NOC automation\u200b"},"content":{"rendered":"\n

Automated level-1 network troubleshooting leads to enhanced TAT, faster remediation, and better end-user experience for leading Indian PSB \u200b\n\u200b<\/h4><\/div>\n
\n

Project Objective<\/h4>\n

Automate the first level of troubleshooting for network-related tickets, accelerate repetitive tasks done manually, enhance end-user experience with servicing agents\/chatbots\u200b\u200b<\/p><\/div>\n

\n

Project Model<\/h4>\n

Services model<\/p>\n<\/div>\n

\n

Sify\u2019s Uniqueness<\/h4>\n

Automation Edge Components: Workflow Scheduler, Agent Handler\/AE Engine, File Store, Web Services, Request Queue, Std. RPA Architecture, integrate BMC Remedy & VuNet NMS \u200b\n<\/p>\n<\/div>\n

Integrated Value and Outcome<\/h4>\n

<\/p>\n

    \n
  • Modular development & deployment<\/li>\n
  • 24×7 performance monitoring of the architecture\u200b<\/li>\n
  • Fully managed services, facilities and features associated with RPA\/chatbots\u200b<\/li>\n
  • Automatic resolution of transaction invocation ticket\u200b<\/li>\n
  • Health check for various components like CPU, memory, connectivity, device accessibility, and server\u200b<\/li>\n<\/ul>\n
    \n

    Value for Client<\/h4>\n
      \n
    • Unattended successful end-to-end processing\u200b<\/li>\n
    • Increase in efficiency\u200b<\/li>\n
    • Faster TAT\u200b<\/li>\n
    • 24\/7 operability\u200b<\/li>\n
    • Faster error detection and remediation \u200b<\/li>\n
    • Improved user experience\u200b<\/li>\n
    • Ultimately led to lower Total Cost of Ownership (TCO), improved Return on Investment (ROI) and enhanced controls<\/li>\n<\/ul> \n<\/div>\n","protected":false},"excerpt":{"rendered":"

      Automated level-1 network troubleshooting leads to enhanced TAT, faster remediation, and better end-user experience for leading Indian PSB \u200b \u200b Project Objective Automate the first level of troubleshooting for network-related tickets, accelerate repetitive tasks done manually, enhance end-user experience with servicing agents\/chatbots\u200b\u200b Project Model Services model Sify\u2019s Uniqueness Automation Edge Components: Workflow Scheduler, Agent Handler\/AE Engine, File Store, Web Services, Request Queue, Std. RPA Architecture, integrate BMC Remedy & VuNet NMS \u200b Integrated Value and Outcome Modular development & deployment 24×7 performance monitoring of the architecture\u200b Fully managed services, facilities and features associated with RPA\/chatbots\u200b Automatic resolution of transaction invocation ticket\u200b Health check for various components like CPU, memory, connectivity, device accessibility, and server\u200b Value for Client Unattended successful end-to-end processing\u200b Increase in efficiency\u200b Faster TAT\u200b 24\/7 operability\u200b Faster error detection and remediation \u200b Improved user experience\u200b Ultimately led to lower Total Cost of Ownership (TCO), improved Return on Investment (ROI) and enhanced controls<\/p>\n","protected":false},"author":1,"featured_media":8677,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[94],"tags":[],"class_list":["post-7787","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories"],"_links":{"self":[{"href":"http:\/\/www.sifytechnologies.com\/europe\/wp-json\/wp\/v2\/posts\/7787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.sifytechnologies.com\/europe\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.sifytechnologies.com\/europe\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.sifytechnologies.com\/europe\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.sifytechnologies.com\/europe\/wp-json\/wp\/v2\/comments?post=7787"}],"version-history":[{"count":0,"href":"http:\/\/www.sifytechnologies.com\/europe\/wp-json\/wp\/v2\/posts\/7787\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.sifytechnologies.com\/europe\/wp-json\/wp\/v2\/media\/8677"}],"wp:attachment":[{"href":"http:\/\/www.sifytechnologies.com\/europe\/wp-json\/wp\/v2\/media?parent=7787"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.sifytechnologies.com\/europe\/wp-json\/wp\/v2\/categories?post=7787"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.sifytechnologies.com\/europe\/wp-json\/wp\/v2\/tags?post=7787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}