Technical Writer

Category Technologies
Location(s) Chennai
Job Description
  • Writes, edits and proofs hardcopy and online documents for consistency. Examples: reference documents for hardware and software products, code, user interface tests, white papers, Application Program Interface and Command Line Interface Documentation, online help systems.
  • Ensures all deliverables are technically and mechanically accurate.
  • Collaborates with department team members, engineering, marketing, services, legal, regulatory and others to develop content for standard documentation sets, software and special initiatives in-line with the development cycle.
  • Creates and manages document schedules, content management, and information architecture.
  • Defines processes for content modification, content globalization, content sensitivity, content accessibility / disability (508).
  • Maintains content, tools, application access, account administration, and workflow administration.
  • More experienced writers may train outside business groups as needed on tools, applications, reporting, and content workflow needs.
  • Defines, ratifies, documents and monitors Dell documentation management processes and procedures to comply with ISO and internal quality standards.

E-Learning domain skills:

  • Focuses on basic technical writing and editing activities.
  • Maintains content topics or module that have simple features or components.
  • Provides content to more senior level team members for review and approval.
  • Creates, develops, plans, writes and edits basic operational, instructional, maintenance or test procedures for paper, multimedia or web-based publication.
  • Daily work is typically reviewed by management or senior level team members.
  • Ability to support a minimal number of projects that are simple in scope.
Experience 4 to 8 years
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